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Business Email Etiquette – HR103E (19 mins)

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1
Which of the following has the most impact on how an email may be misinterpreted?
2
It is important to remember there are appropriate and inappropriate methods for using email in the workplace. Which of the following is an example of an inappropriate method for using email as a form of communication?
3
Email has become an essential tool for remote communication with many benefits. Select which statement below is not a benefit of using email.
4
Which statement below is always important to consider before sending an email response in anger?