fbpx

Security Begins At The Front Desk – SS5055AE

Please log in to take the exam.
1
Front desk employees are often the first to witness suspicious activities.
2
All employees should serve as “eyes and ears” of what is going on in the hotel.
3
Which of the following should you do when a guest arrives?
4
Protecting guest information is part of your job.
5
It is not necessary to check a person’s identification before giving them a room key.
6
Which of the following could be signs of human trafficking?
7
Your manager will inform you of your duties in the event of an emergency.
8
A key control system is not essential to a hotel.
9
Never allow access to a safe deposit box to anyone other than the rightful user of the box.
10
Hotel management should explain the security procedures to you.