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Real Hospitality Specific Training

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360 Housekeeping Training - SS360_01E
Description
This is 360 video training! If you are wearing V.R. Goggles, look around! If you are using a computer or laptop, simply click and hold on the video, then drag the screen to where you want to look. Using a cell phone or tablet? Even better! Once full screen you can simply move your phone or tablet to look around. You can also tap, hold and drag the screen to look around as well. Enjoy this immersive experience.
Beyond Basic Driving: Company Owned Vehicles - SS5066AE
Description
Beyond Safe Driving is exactly that. This video won’t teach your drivers how to drive. They already know that. It goes beyond that to teach them specific skills in handling larger courtesy vehicles. These vehicles handle quite differently than most passenger cars and a specific skill set and knowledge is required to operate them safely. We address today’s #1 hazard, Distracted Driving, but we also detail numerous hazards and the steps that can be taken to reduce the risk to your driver, your vehicle and your passengers.
Beyond Basic Driving: Company Owned Vehicles - SS5066AS (8 mins.) Spanish
Description
Beyond Safe Driving is exactly that. This video won’t teach your drivers how to drive. They already know that. It goes beyond that to teach them specific skills in handling larger courtesy vehicles. These vehicles handle quite differently than most passenger cars and a specific skill set and knowledge is required to operate them safely. We address today’s #1 hazard, Distracted Driving, but we also detail numerous hazards and the steps that can be taken to reduce the risk to your driver, your vehicle and your passengers.
Beyond Basic Driving: Valet Safety - SS5064AE
Description
There’s so much more to being a safe Valet than just driving. Not to say this program doesn’t cover safe driving; it does. But, it goes far beyond that and teaches your Valet how to take care of your customers in an effective way without compromising safety. The program covers detailed information gathered from professionals around the industry and loss control statistics. It’s a must see for new Valets or for experienced personnel who may have become complacent and need some retraining.
Beyond Basic Driving: Valet Safety - SS5064AS (8 mins.) Spanish
Description
There’s so much more to being a safe Valet than just driving. Not to say this program doesn’t cover safe driving; it does. But, it goes far beyond that and teaches your Valet how to take care of your customers in an effective way without compromising safety. The program covers detailed information gathered from professionals around the industry and loss control statistics. It’s a must see for new Valets or for experienced personnel who may have become complacent and need some retraining.
Bomb Threat Procedures SS5015AE (10 min.)
Description
A bomb threat can have serious, far-reaching consequences if not handled properly. This programs trains all employees on bomb threats, emergency action procedures, what to look for and what action employees and management can take to reduce the impact of real or fake bomb threats. Each facility’s emergency evacuation procedures will complement this training.
Bomb Threat Procedures SS5015AS (10 min.) Spanish
Description
A bomb threat can have serious, far-reaching consequences if not handled properly. This programs trains all employees on bomb threats, emergency action procedures, what to look for and what action employees and management can take to reduce the impact of real or fake bomb threats. Each facility’s emergency evacuation procedures will complement this training.
Civil Unrest: Being Prepared - SS2216AE (6 Min.)
Description
Civil unrest…Protests…Riots… they’re nothing new, but that doesn’t lessen their impact… Casualties…Property damage… Business interruption…Financial loss. They can occur anywhere. Sometimes they happen without warning, but there can be indications a threat is developing, and these signs offer an opportunity to prepare and be proactive in these challenging situations.
Customer Service in Hospitality - SS5069AE (5 mins.)
Description
Customer Service...Hospitality, the two go hand in hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program outlines some do's and dont's of customer service and teaches your associates to make a good impression, regardless of what department they work in.
De-escalation Techniques Amid COVID-19 Restrictions SS2213AE
Description
Conflicts...sometimes they can't be avoided. But, they can be managed and their effects minimized. This video talks about techniques to de-escalate almost any situation and even ways that conflict can be turned into a benefit for both sides in the conflict.
Diversity in the Workplace: Hospitality - SS5071AE
Description
There's no more precious and valuable resource in our workplaces today than the people who populate them. That population is growing more and more diverse as we move into the future, and the Hospitality Industry is in the forefront of this trend. Diversity in the hospitality environment affords a number of important benefits. Cultural exchanges between hospitality workers and guests offers opportunity to develop a vital tourism industry, especially given the globalization of business that's going on. Employers are beginning to understand and accept the idea of equal employment opportunity, which benefits employees and guests alike. A culturally diverse employee base more easily interacts with guests from various backgrounds, a valuable component to first class guest service.
Fire Prevention & Extinguisher Training Hospitality - SS5095A (10 MIn.)
Description
Fire extinguishers are common to all workplace settings but most employees have only a vague idea of how to safely operate them. This program demonstrates step by step procedures for safely extinguishing a fire using the PASS system. Fire prevention is serious business and should be taken seriously by everyone in the workplace.
Fire Prevention & Extinguisher Training SS5095AS (11 Min.) Spanish
Description
Fire extinguishers are common to all workplace settings but most employees have only a vague idea of how to safely operate them. This program demonstrates step by step procedures for safely extinguishing a fire using the PASS system. Fire prevention is serious business and should be taken seriously by everyone in the workplace.
FMLA - HR104E (16 mins)
Description
Employers are required to provide employee with general notice regarding the FMLA by displaying a poster notifying employees of the FMLA provisions and providing information concerning how to file a complaint with the Wage and Hour Division (WHD) of the U.S. Department of Labor In addition a covered employer with eligible employees must also provide a general notice in an employee handbook or other written material about leave and benefits.
GHS - Hazard Communications - SS5049AS (17 min.) Spanish
Description
This video fully explains the new (GHS) Globally Harmonized System and how it is to be integrated with your current HAZCOM program. The video fully explains the key points of the change, replacement of MSDS with the new SDS, new symbols and labels, plus new classification. This program trains employees, supervisors and management on the elements of the new system.
GHS - Hazard Communications – SS5049AE (17 min.)
Description
This video fully explains the (GHS) Globally Harmonized System and how it is to be integrated with your current HAZCOM program. The video fully explains the key points of the change, replacement of MSDS with the new SDS, new symbols and labels, plus new classification. This program trains employees, supervisors and management on the elements of the new system.
Kitchen Safety - SS5008AS (13 min.) – SPANISH
Description
The kitchen is perhaps the busiest department in your hotel and employees may be tempted to take shortcuts and ignore safety policies in order to keep up with the pace. This comprehensive video addresses how to work safely with and around food preparation equipment, cleaning equipment, chemicals, knives, food slicers, electrical safety, floors, and more while maintaining a high level of efficiency.
Kitchen Safety – SS5008AE (13 min.)
Description
The kitchen is perhaps the busiest department in your hotel and employees may be tempted to take shortcuts and ignore safety policies in order to keep up with the pace. This comprehensive video addresses how to work safely with and around food preparation equipment, cleaning equipment, chemicals, knives, food slicers, electrical safety, floors, and more while maintaining a high level of efficiency.
OSHA 7 Hospitality All in One (Spanish) SS5034AS (60 Min.)
Description
Seven Annual Training Courses on one easy-to-use DVD. Bloodborne Pathogens Training – Hospitality – SS5029A (10 min.) Fire Extinguisher Training - SS5072AE (5 min.) Back Injury Prevention – SS5006A (11 min.) GHS – Hazard Communications – SS5049A (17 min.) Lockout/Tagout – Hospitality – SS5030A (10 min.) Preventing Slips & Falls – SS5025A (10 min.) PPE – It’s Your Call – Hospitality – SS5046A (8 min.) *All in One video will register as 7 views on VOD account.
OSHA 7 Hospitality All In One SS5034A (60 Min.)
Description
Seven Annual Training Courses on one easy-to-use DVD. Bloodborne Pathogens Training – Hospitality – SS5029A (10 min.) Fire Extinguisher Training - SS5072AE (5 min.) Back Injury Prevention – SS5006A (11 min.) GHS – Hazard Communications – SS5049A (17 min.) Lockout/Tagout – Hospitality – SS5030A (10 min.) Preventing Slips & Falls – SS5025A (10 min.) PPE – It’s Your Call – Hospitality – SS5046A (8 min.) *All in One video will register as 7 views on VOD account.
Unconscious Bias - SS9018AE (9 Min.)
Description
An unconscious bias is when discrimination and incorrect judgments occur due to stereotyping. These can occur automatically and without the person being aware of it. This video is an awareness training tool to help people recognize what unconscious biases they may have and what we can all do to reduce the effects of unconscious bias in our workplace.
Workplace Harassment: Comprehensive Employee Training - SS9113AE (50 Min.)
Description
Not dealing with workplace harassment can undermine the success and morale of any organization. We all want an environment where everyone is able to do their best and work together effectively as a team. To accomplish this goal we all need to be aware that harassment exists and it must not be tolerated on any level. In this video we’ll define some common types of harassment and you will learn what to do in these situations. Failure to respond to a complaint can result in your company being liable for monetary damages when an employee has to seek intervention from a governmental agency or file a lawsuit. We all need to learn to recognize harassment and work together to stop it. This video is a great way to start.
Workplace Harassment: Comprehensive Employee Training - SS9113AS (54 Min.) Spanish
Description
Not dealing with workplace harassment can undermine the success and morale of any organization. We all want an environment where everyone is able to do their best and work together effectively as a team. To accomplish this goal we all need to be aware that harassment exists and it must not be tolerated on any level. In this video we’ll define some common types of harassment and you will learn what to do in these situations. Failure to respond to a complaint can result in your company being liable for monetary damages when an employee has to seek intervention from a governmental agency or file a lawsuit. We all need to learn to recognize harassment and work together to stop it. This video is a great way to start.
Workplace Harassment: Comprehensive Management Training - SS9112AE (60 Min.)
Description
Not dealing with workplace harassment can undermine the success and morale of any organization. We all want an environment where everyone is able to do their best and work together effectively as a team. To accomplish this goal we all need to be aware that harassment exists and it must not be tolerated on any level. In this video we’ll define some common types of harassment and you will learn what to do in these situations. Failure to respond to a complaint can result in your company being liable for monetary damages when an employee has to seek intervention from a governmental agency or file a lawsuit. You may be personally liable if you harass an employee or if someone complains to you and no action is taken. By being prepared, you can take appropriate action to investigate and resolve claims of harassment. Early resolution of all harassment claims prevents costly administrative or legal action.
Workplace Harassment: Comprehensive Management Training - SS9112AS (60 Min.) Spanish
Description
Not dealing with workplace harassment can undermine the success and morale of any organization. We all want an environment where everyone is able to do their best and work together effectively as a team. To accomplish this goal we all need to be aware that harassment exists and it must not be tolerated on any level. In this video we’ll define some common types of harassment and you will learn what to do in these situations. Failure to respond to a complaint can result in your company being liable for monetary damages when an employee has to seek intervention from a governmental agency or file a lawsuit. You may be personally liable if you harass an employee or if someone complains to you and no action is taken. By being prepared, you can take appropriate action to investigate and resolve claims of harassment. Early resolution of all harassment claims prevents costly administrative or legal action.