Diversity in the Workplace: Hospitality - SS5071AE

There's no more precious and valuable resource in our workplaces today than the people who populate them. That population is growing more and more div .....

There’s no more precious and valuable resource in our workplaces today than the people who populate them. That population is growing more and more diverse as we move into the future, and the Hospitality Industry is in the forefront of this trend. Diversity in the hospitality environment affords a number of important benefits. Cultural exchanges between hospitality workers and guests offers opportunity to develop a vital tourism industry, especially given the globalization of business that’s going on. Employers are beginning to understand and accept the idea of equal employment opportunity, which benefits employees and guests alike. A culturally diverse employee base more easily interacts with guests from various backgrounds, a valuable component to first class guest service.

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