Manager on Duty: Safety and Security - SS5061AS (13 Min.) Spanish
Manager on Duty. What exactly does that mean? It might be easier to define what it DOESN’T mean because the responsibilities of a Manager on Duty involve every aspect of the entire operation…outside…inside…front of house…back of house…Associates…Guests…everything. This video focuses on some of the more vital issues relating to Safety and Security. A Manager on Duty may not be actually perform the duties or responsibilities in each issue we discuss, but they are responsible to ensure they are done, or not done, to protect the safety of our guests, property and our Associates. Topics include: guest privacy, evictions, DRAM shot, aggressive behavior, employee/guest injuries, noise complaints, drugs/weapons and many more.